Frequently Asked Questions

Everything you need to know about your OMO Merch experience.

How long does shipping take?

Standard domestic orders typically arrive within 5-7 business days. International shipping varies by location but generally takes 10-15 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit with our OMO Merch collections.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.

Are your products ethically sourced?

Absolutely. OMO Merch is committed to sustainability and fair labor practices. We partner only with manufacturers who meet high ethical and environmental standards.

Can I track my order?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.